People often blame themselves when they become lost in a building
In a clinic, visitors may already be hurried, anxious or caring for someone else; navigation should not become another test.
Plan, view, light and service points should make major decisions readable before signs are needed
Signage then confirms the route instead of compensating for every spatial ambiguity.
The design consequence lies in legible arrival, privacy gradients, vertical separation, acoustics, waiting and thresholds that reduce unnecessary exposure.
Good wayfinding helps people continue without making confusion feel like a personal failure.